The iPhone 8 that I have is a work phone provided by my employer. The previous user has left the company and returned the phone locked. How do I get to now use this phone? I can't contact the previous user.
If the phone was controlled by a company profile then the company IT department may be able to release it, otherwise a company official will have to contact Apple with all the proof of corporate ownership.
Pass this to your HR people!
In future before releasing outstanding closing salary, as well as having leavers hand back equipment, make sure the user does this:-
Before you sell your phone...
https://support.apple.com/en-us/HT201351
The iPhone 8 that I have is a work phone provided by my employer. The previous user has left the company and returned the phone locked. How do I get to now use this phone?
