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recently I brought my new iPhone 12 Pro Max but now there is a big scratch on display. Don’t know how it is scratched. Can I claim warranty on it or not ??
Damage is not covered by warranty. If you have AppleCare+, you could make a claim under one of your damage incidents.
You should contact Apple directly and have them tell your your options for your specific situation:
No.
Warranty does not cover physical damage.
if you bought AppleCare plus, you have options.
Contact Apple Support
Can I claim warranty ??
