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Refund

I submitted refund request and got the reply that my purchase has been refunded. However, I check my account, there’s no refund yet.

iPhone 11

Posted on Jul 21, 2021 6:45 PM

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Question marked as Top-ranking reply

Posted on Jul 21, 2021 6:57 PM

According to How long refunds from the App Store or other Apple services take - Apple Support:

"When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."

1 reply
Question marked as Top-ranking reply

Jul 21, 2021 6:57 PM in response to siti216

According to How long refunds from the App Store or other Apple services take - Apple Support:

"When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."

Refund

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