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Reset child's iCloud password when there is no access to the original setup email?

I am bamboozled... As the Family parent I have both kids, under 13, on the family. The original email that was used when I set up both my and the children's appleIDs is no longer available. I have changed all the email addresses in my AppleID and I still do not receive a password reset email for their IDs? Help please anyone.


Not just an apple problem, but come on, primary emails change!

iPad

Posted on Jul 21, 2021 3:01 AM

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Question marked as Top-ranking reply

Posted on Jul 21, 2021 6:47 AM

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


Please click on this link and read "What to do after [or before] you change your Apple ID [email address] or password" --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using."

1 reply
Question marked as Top-ranking reply

Jul 21, 2021 6:47 AM in response to AppleCPTSA

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


Please click on this link and read "What to do after [or before] you change your Apple ID [email address] or password" --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using."

Reset child's iCloud password when there is no access to the original setup email?

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