You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

queeniza Author

Level 1

4 points

having problems to download iTunes

i'm having trouble to download iTunes on my MacBook Air 2020. my iPhone is disabled and asking me to connect to iTunes, I did try everything it asked me but still I can't download the iTunes.

it would be grateful if I can get to help to sort this please.

my other iPhone was stolen and I think the person stole my phone has my passcode so I'm trying use another iPhone so I can erase the one was stolen. please tell me what I can do to download the iTunes to my MacBook many thanks. by the way I'm in Somalia and there's no help I could get to sort my issue.

the phone I'm asking to get help is iPhone 12 Pro Max and its a brand new one. I put too many times

Kind Regards,

Posted on Jul 17, 2021 5:58 AM