You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Any solution for this matter ?
[Re-Titled by Moderator]
As the screen shot shows, contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
As the screen shot shows, contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
Various forms of this old and somewhat unspecific message ultimately lead you to this document --> 'If your payment method is declined in the App Store or iTunes Store'
Click here --> https://support.apple.com/HT203005
It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is possibly just checking with your financial institution if the payment method is valid and getting a reply that there's a problem. Check with your financial institution about the status of your card. Also make sure that the name and address with Apple correspond exactly to that which your bank has for you.
If nothing in that document provides resolution then
Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services
Eric Root wrote:
As the screen shot shows, contact iTunes Support for assistance.
There are several versions of this error message and this is an older one with an out of date URL. The screen shot URL does not take you to iTunes Support and it does lead you eventually to the document I provided. As such it is the the actual "solution" proposed by that URL, and a possible one even though it may not be the intended one (I do not second-guess Apple's intentions although apparently they do in this case).
The second link I provided, which was apparently overlooked by more than just the OP, is from a newer version of this error message that is occasionally posted here and provides up to date contact information.
In addition to the previous links…
If you have an add-on VPN client app installed, remove it, restart the iPhone, and try again.
Payment method is no problem , but still the same happen now.
Did you contact Apple as I recommended this morning? I provided a link which was later duplicated.
Purchase Could Not Be Completed
