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nea272 Author

Level 1

4 points

iMessages

Hello, I have a problem by sending iMessages, so I went to settings and wanted to turn on the iMessage option but it was not possible to do it… whenever I click the bottom to activate it, it doesn't work (it doesn’t become green as it should when something is turned on). Can you maybe help me eith this issue?

Thank you,

kind regards.

iPhone X, iOS 14

Posted on Jul 15, 2021 4:39 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,962 points

Posted on Jul 15, 2021 5:29 AM

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you

If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)

See the pic below

4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on (Watch the GIF hereunder)

View in context

iMessages

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