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My Mac Book Pro will not start. The Apple icon comes up with the underneath it that only goes halfway. It looks like it is getting stuck. I also don’t have the serial number to get help through chat.

MacBook Pro 13″, macOS 10.13

Posted on Jul 14, 2021 4:10 AM

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1 reply

dominic23

Level 10

84,012 points

Jul 14, 2021 6:07 AM in response to christinafromsummit

Try suggestions given in this article.

If your Mac starts up to an Apple logo or progress bar

Learn what to do if your Mac starts up to an Apple logo or progress bar.

For more info.

https://support.apple.com/en-us/HT204156

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