Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook black screen start up

When I turn on my MacBook Pro my screen remains black.

But the “esc” key appears on the Touch Bar.

I have tried a hard restart but the issue is persisting.

MacBook Pro 13″, macOS 10.13

Posted on Jul 14, 2021 2:09 AM

Top-ranking reply

Level 10

83,964 points

Posted on Jul 14, 2021 6:10 AM

Try suggestions given in this article

such as an empty gray, black, or blue screen.

View in context

Similar questions