Money back
I made a purchase to e harmony for £189 approx and this was done in error they excepted that but you are the ones who can give my money back can this be sorted please as I shouldn’t have been charged anything
iPhone 11, iOS 14
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You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated process, if you wish to explain your situation in-depth to a person you can:
Contact Apple for support and service - Apple Support
Also, see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!