Iphone Xs max can send but cant receive sms

musri208 Said:

"Iphone Xs max can send but cant receive sms: I did contact telco they said problem with the device, thats what puzzled me"

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Try this Link: If you can't Send or Receive Messages on your iPhone, iPad, or iPod touch - Apple Support

If of no success...

Contact Apple Support

This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to your account info, nor can — and that is a good thing. BTW. So, perform a screensharing session with Apple, so they can see this firsthand form your perspective. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• U.A.S. (800) MY-APPLE
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

musri208 Said:

"Iphone Xs max can send but cant receive sms: Tried everything network reset even hard reset to factory setting and sync back to itunes problem still persist imessage works, strong signal, message setting all in order still cant receive sms"

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Contact Your Carrier:

You need to contact you carrier about this, as they are the one who provide you with the service of Messaging.