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leticianam Author

Level 1

4 points

hi

i have failed to update my phone, my screen is black with iphone logo

Posted on Jun 27, 2021 6:51 PM

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Ijustwanttolookattheforums

Level 6

15,962 points

Posted on Jun 27, 2021 6:54 PM

Sounds like your iPhone won't come on and/or is frozen. If so go to If your iPhone, iPad or iPod touch won't turn on or has frozen – Apple Support

IF you are updating your phone, you will see the Apple logo on the screen, with a process bar while this happens.

You might also find this helpful if it is stuck or taking a while - Apple logo with progress bar after updating or restoring iPhone, iPad or iPod touch – Apple Support

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Top-ranking reply

Ijustwanttolookattheforums

Level 6

15,962 points

Jun 27, 2021 6:54 PM in response to leticianam

Sounds like your iPhone won't come on and/or is frozen. If so go to If your iPhone, iPad or iPod touch won't turn on or has frozen – Apple Support

IF you are updating your phone, you will see the Apple logo on the screen, with a process bar while this happens.

You might also find this helpful if it is stuck or taking a while - Apple logo with progress bar after updating or restoring iPhone, iPad or iPod touch – Apple Support

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hi

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