You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trying to remove devices from MDM, but when I reboot screen is stuck on "Awaiting final configuration from [company name]"

I have removed our devices from SimpleMDM (this is the MDM provider we use), and removed them from Apple Business Manager, but when I try to reboot the device I am stuck on "Awaiting final configuration from [company name]"


Nothing seems to get me unstuck. Any ideas?

Posted on Jun 23, 2021 5:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2021 8:46 AM

You need to put it into DFU mode.


If you can't update or restore your iPhone, iPad, or iPod touch

Similar questions

4 replies

Trying to remove devices from MDM, but when I reboot screen is stuck on "Awaiting final configuration from [company name]"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.