You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

disabled phone

im not shwing up on itunes and my phone is disabled

iPhone 11, iOS 14

Posted on Jun 21, 2021 3:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2021 3:23 AM

If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support



If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Jun 21, 2021 3:23 AM in response to davyd821

If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support



If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

disabled phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.