Urgent! Please help my disk

Question

Urgent! Please help my disk

Hello, I've been so lucky to have had so much great help from Luis and Old Toad. This forum is really fantastic. As I mentioned in my previous post, I had downloaded Big Sur and had so many problems, so I was advised to do a clean install, which I did. When we installed the new Big Sur, my data was not transferred. I am tempted to downgrade to Catalina, but before doing so, I would like to understand why "Other users" is taking up so much disk space (722.16 GB). Who are these other users, or what are these volumes, and how do I get my disk space back? The disk should have plenty of space after the clean install. I am desperate to retrieve my data and get back to work. Please help me in any way you can.

iMac 27″, macOS 11.4

Posted on Jun 12, 2021 04:48 AM

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Answer 1

Top-ranking reply

Luis Sequeira1

Level 9

72,012 points

Jun 13, 2021 06:55 AM in response to bangkokcritter

bangkokcritter wrote:

I did on the other thread. Do you want me to post them here too? I only posted this new thread when I didn't hear from anyone - I also thought you had taken the day off. Remember I'm desperate.

Not exactly, no... I asked you specifically for screenshots of BOTH the Data volumes, i.e., one for each of these:

But NEVER MIND that now.

You want to delete the BOTTOM of the two:

Control-click the bottom one, showed in this image, and choose Delete APFS Volume.

But make no mistake: this is ok, and will make things a bit cleaner, but it will not solve the other issues.

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Answer 2

Jun 13, 2021 05:59 AM in response to bangkokcritter

I was advising you about this on another thread, and I wouldn’t have seen this one if not for P. Philips drawing my attention to it.

Deleting the extra volume is not hard, and I was about to tell you how.

Again, please post screenshots showing each of the Data volumes in Disk Utility.

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Answer 3

Owl-53

Level 10

100,237 points

Jun 12, 2021 07:14 AM in response to bangkokcritter

Will let the More Learned Contributors guide you to a solution. What I do see are Two Macintosh HD Volumes. One of them needs to be removed.

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Answer 4

Jun 13, 2021 01:43 AM in response to Owl-53

P. Philips, thank you so much. I now need to figure out which one. Again thanks for your quick reply.

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Answer 5

Owl-53

Level 10

100,237 points

Jun 13, 2021 04:10 AM in response to bangkokcritter

Welcome.

I do know how to remove BUT to correctly identify which is beyond my current knowledge without a High Risk to getting it wrong.

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Answer 6

Jun 13, 2021 06:38 AM in response to Luis Sequeira1

I did on the other thread. Do you want me to post them here too? I only posted this new thread when I didn't hear from anyone - I also thought you had taken the day off. Remember I'm desperate.

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