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the pop up window where I can restore my ipad is not showing even if the recovery screen is already showing on the ipad

the pop up window where I can restore my ipad is not showing even if the recovery screen is already showing on the ipad

iPad mini, iOS 9

Posted on Jun 9, 2021 2:38 AM

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Question marked as Top-ranking reply

Posted on Jun 9, 2021 3:12 AM

Follow all the steps provided here:--> If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


If the issue persists, contact Apple Support using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0091&symptom_id=20276

Regards

Giulio

2 replies

the pop up window where I can restore my ipad is not showing even if the recovery screen is already showing on the ipad

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