You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

demi108 Author

Level 1

4 points

Broken screen

Hi i have a iphone xr but the screen on it has gone black and am currently using a old iphone 6 i want to know how i can wipe all the stuff of my phone thats broke without it affecting my phone am using now

iPhone XR, iOS 14

Posted on May 30, 2021 2:35 AM

Top-ranking reply

LD150

Level 10

91,915 points

Posted on May 30, 2021 2:43 AM

You cannot do anything with a phone with a broken screen. Even restore with a computer needs you to put in the passcode.

The data is safe though.

If you were to delete stuff manually there is a chance that anything on iCloud would be wiped from everywhere. To wipe a phone always use the Settings, General, Reset, Erase all content andsettimgs which will not affect cloud based data,

View in context

Broken screen

Similar questions