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iCloud Storage

Hello folks! I’m having trouble with my iCloud storage I bought 200GB about a week ago but it does not show it any advice ?

iPhone XR, iOS 14

Posted on May 26, 2021 3:10 PM

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Question marked as Top-ranking reply

Posted on May 26, 2021 3:12 PM

Hello, I think you're confused about the difference between device storage and iCloud storage?


Please read the following support document -> What's the difference between device storage and iCloud storage? - Apple Support


If the issue is with internal storage, you will need to delete data off your iPhone to gain back memory.


IF the issue is with iCloud - then you can purchase more iCloud storage to backup and sync to the cloud.


Links to refer to:


How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


What's the difference between device storage and iCloud storage? - Apple Support


Manage your photo and video storage - Apple Support

1 reply
Question marked as Top-ranking reply

May 26, 2021 3:12 PM in response to Babycakes20

Hello, I think you're confused about the difference between device storage and iCloud storage?


Please read the following support document -> What's the difference between device storage and iCloud storage? - Apple Support


If the issue is with internal storage, you will need to delete data off your iPhone to gain back memory.


IF the issue is with iCloud - then you can purchase more iCloud storage to backup and sync to the cloud.


Links to refer to:


How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


What's the difference between device storage and iCloud storage? - Apple Support


Manage your photo and video storage - Apple Support

iCloud Storage

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