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Steve_A_1 Author

Level 1

4 points

MacBook Pro keyboard freezes

My keyboard intermittently freezes, not at the same time with all programs, but all programs (InDesign, Safari, Word, et.al) experience the problem. I tried resetting NVRAM, tried safe mode, and ran diagnostics. Nothing works. Help, please!

MacBook Pro 15″, macOS 11.4

Posted on May 26, 2021 2:08 PM

Top-ranking reply

Axel Foley

Level 10

149,370 points

Posted on May 26, 2021 8:08 PM

How about resetting the SMS? Follow the procedure below, and again, even if you have already tried some of the steps:

Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.

Axel F.

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MacBook Pro keyboard freezes

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