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transferring old iPhone to new iPhone

I have been trying to transfer my old iPhone to my new iPhone and for the last 2 hours on my old phone it says waiting for software update and on my new phone I hit install software update and it has been on the same screen for 2 hours. I dont want to hit the x on my old phone because if I do it says are you sure you want to exit set up and I dont know how to start the new setup again if I do that

iPhone 12 Pro

Posted on May 22, 2021 2:17 PM

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Question marked as Top-ranking reply

Posted on May 22, 2021 3:41 PM

Give it some more time. If it does not complete, stop the transfer, backup the old phone to a computer and restore that backup to the new one.


https://support.apple.com/en-us/HT204184

1 reply

transferring old iPhone to new iPhone

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