Charger isn’t working ☹️

Flowerwashere Said:

"Charger isn’t working: okay so my MacBook Air is new and the charger isn’t working, I’m kinda confused, I just got it and it isn’t working, how can I fix this?"

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Troubleshooting Power:

A Few Links to Refer to for Power:

• If your Mac doesn't turn on - Apple Support

• About Mac notebook batteries - Apple Support

• How to turn your Mac on or off - Apple Support

• If your Mac battery won't charge - Apple Support

• Charge the MacBook Pro battery - Apple Support

Flowerwashere Said:

"Charger isn’t working: okay so my MacBook Air is new and the charger isn’t working, I’m kinda confused, I just got it and it isn’t working, how can I fix this?"

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Why Risk a Faulty Device?:

You have 14 days to return it. So, return it.

If Un-Returnable:

However, if it becomes too late, and it has been more than 14 days, then it may be able to be deemed a faulty device - thereby being replaceable. So, contact Apple Support, seeing it a replacement is an option for you.

Contact Apple Support:

• Contact Us - Choose Locations
• U.S.A. (800)MY-APPLE
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

If your MacBook Air is brand new, out-of-the-box within the last fourteen days, and you purchased it at an Apple Store or Authorized Apple Retailer, you may exchange it if you wish.