touch screen not working

my touch screen won't work. My phone is stuck on the power off screen when I tried

to power down

iPhone XS Max, iOS 14

Posted on May 17, 2021 5:28 AM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2021 10:50 AM

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

touch screen not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.