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What's does this mean ? We’re sorry, but this is a serial number for a product that has been replaced

What does this mean ? getting this message when verifying my Airpods pro serial no.


We’re sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.

How to find your serial number


Posted on May 4, 2021 6:40 PM

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Question marked as Top-ranking reply

Posted on May 4, 2021 6:42 PM

The serial number you gave is for a device that was supposed to be shipped back to Apple as part of a warranty replacement.

2 replies

What's does this mean ? We’re sorry, but this is a serial number for a product that has been replaced

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