You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlock apple ID

I changed my password by visiting iforgot, but it still doesn’t work. Every time I try downloading an app, it says my id is locked.

Posted on May 4, 2021 3:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2021 5:34 PM

Your ID is disabled or your iTunes account is disabled?


ID disabled


If your Apple ID is locked or disabled - Apple Support


iTunes is disabled


See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

May 4, 2021 5:34 PM in response to jigme80

Your ID is disabled or your iTunes account is disabled?


ID disabled


If your Apple ID is locked or disabled - Apple Support


iTunes is disabled


See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Unlock apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.