You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have an old iPad that has been disabled. How do I remove the passcode and start over?

My mom has an old iPad that has been disabled. How do I remove the passcode and start over?

Posted on Apr 28, 2021 11:45 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2021 11:53 AM

Follow the instructions in the Related Article above, except that the process of putting it into Recovery Mode may be different; the exact steps are available by clicking on the iPad link in it.


(197081)

1 reply

I have an old iPad that has been disabled. How do I remove the passcode and start over?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.