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desiree422 Author

Level 1

4 points

AppleCare

If my iPhone was stolen and I have AppleCare can I go inside apple for a replacement?

iPhone 12 Pro Max, iOS 14

Posted on Apr 19, 2021 6:01 PM

Top-ranking reply

Limnos

Level 10

418,861 points

Posted on Apr 19, 2021 8:11 PM

Applecare doesn't cover lost/stolen items unless you have Applecare with Theft and Loss. If you do then follow the instructions in this document:

File a claim if you have AppleCare+ with Theft and Loss coverage

https://support.apple.com/en-us/HT208491

AppleCare+ with Theft and Loss provides priority access to technical support and hardware coverage for your iPhone. You're also covered for up to two incidents of accidental damage from handling, theft, or loss, each subject to a deductible or service fee.

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