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Hi Everyone, I lost my phone about a month ago in Victoria, and reported it as lost on 'Find My'. two days ago i received an email stating that Activation Lock is requesting your password on (insert name) iPhone (iPhone 11). and at the same time that someone in Queensland was trying to access my Apple ID account. I can not find out any information on what to do next. Any suggestions, ideas or actual support from Apple would be great. zmcw
The thief is trying to get into your device and set it up so they can use it. Activation Lock is working as designed to prevent this.
"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, one aspect of which is deterring re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365
Click on this link and read it to find out what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472
The thief is trying to get into your device and set it up so they can use it. Activation Lock is working as designed to prevent this.
"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, one aspect of which is deterring re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365
Click on this link and read it to find out what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472
Activation Lock is requesting your password
