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I sent money through Apple Pay for an item, but the recipient could not set up their account to receive the money

I sent money through Apple Pay for an item I purchased, but the recipient could not set up their account to receive the money. The funds cleared through my bank anyway even though they did not accept the money on their end. How do I retrieve my money? Here is the screen shot of what Apple said.



[Image Edited by Moderator to Remove Personal Information]

Posted on Apr 8, 2021 3:07 PM

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Question marked as Top-ranking reply

Posted on Apr 8, 2021 8:54 PM

Send, receive, and request money with Apple Pay - Apple Support

https://support.apple.com/HT207875


--> How to cancel or dispute a payment

1 reply

I sent money through Apple Pay for an item, but the recipient could not set up their account to receive the money

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