iMessage

Hi. My iMessage and FaceTime are not working. I tried to activate them several times but it still says activation failed.

Posted on Apr 8, 2021 04:05 AM

Reply
1 reply

Apr 8, 2021 04:45 AM in response to niosha256

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.