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about payment

hi, i don't know why, but applestore will block my visa card... i have money on my card, but she is blocked

iPhone XR, iOS 14

Posted on Apr 6, 2021 9:38 AM

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Question marked as Top-ranking reply

Posted on Apr 6, 2021 9:00 PM

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



If you really mean the Apple Store, that's a different forum.

3 replies
Question marked as Top-ranking reply

Apr 6, 2021 9:00 PM in response to romaisrael

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



If you really mean the Apple Store, that's a different forum.

Apr 7, 2021 9:13 AM in response to romaisrael

What is the message you see? If this is an email, ignore it or send it to Apple and report it as phishing. If it is a true error message then we need to know the exact wording of the message an what you are trying to do when you see it.


Forward email phishing attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.

about payment

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