You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

OS X- No packages were eligible for install

Hi there,

I’ve been trying to reset my MacBook and somewhere along the way deleted the Macintosh HD internal drive, I’ve followed some recommendations on here for similar issues but nothing seems to work! Every time I try a different recommendation I keep getting the message after about 2 hours of waiting/loading “no packages were eligible for install”


helpppppp

MacBook Pro 13″, macOS 10.14

Posted on Apr 5, 2021 5:12 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2021 8:06 PM

This may indicate you are using an old installer application version or a corrupt installer. Delete the Install macOS application from your Applications folder and then download the one you need from this link --> different versions of macOS - https://support.apple.com/HT211683


High Sierra and newer will download through the Mac App Store application and you will need to open their download links in Safari.

1 reply
Question marked as Top-ranking reply

Apr 5, 2021 8:06 PM in response to Swagsmaster04

This may indicate you are using an old installer application version or a corrupt installer. Delete the Install macOS application from your Applications folder and then download the one you need from this link --> different versions of macOS - https://support.apple.com/HT211683


High Sierra and newer will download through the Mac App Store application and you will need to open their download links in Safari.

OS X- No packages were eligible for install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.