You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remove old account

How to remove the old account of iCloud of this ipad.please remove this account


[Email Edited by Moderator]

Posted on Apr 5, 2021 1:44 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 7:24 AM

Jona_marie1710 Said:

"Remove old account: How to remove the old account of iCloud of this ipad.please remove this account *****@ezweb.ne.jp"

-------


What to do:


I. You Need to Contact the Seller:

Whomever the seller is, they need to log themselves out of this, if not your account.


II. Where was this Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be held accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.


Or...


C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:


[Email Edited by Moderator]

1 reply
Question marked as Top-ranking reply

Apr 6, 2021 7:24 AM in response to Jona_marie1710

Jona_marie1710 Said:

"Remove old account: How to remove the old account of iCloud of this ipad.please remove this account *****@ezweb.ne.jp"

-------


What to do:


I. You Need to Contact the Seller:

Whomever the seller is, they need to log themselves out of this, if not your account.


II. Where was this Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be held accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.


Or...


C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:


[Email Edited by Moderator]

Remove old account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.