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Level 1

4 points

Says app and iTunes is disabled and I can’t get any apps

App Store and iTunes disabled and I can’t download apps

Posted on Apr 1, 2021 12:56 PM

Top-ranking reply

Level 10

418,051 points

Posted on Apr 1, 2021 1:14 PM

Hello,

Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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