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Can’t press Done when I downgraded my iCloud storage

How to delete storage plan on iCloud when the “Done” option is not hi lighted?

iPhone 11 Pro Max, iOS 14

Posted on Mar 29, 2021 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2021 10:43 AM

"Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC. --> https://support.apple.com/HT207594

"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."


For some people "Done" does not show, in which case a person found this solution worked for them: https://communities.apple.com/de/thread/250533579 = 'Click on the same option you currently have, then click accept. Then go back to the selection window and select the downgrade you wish and click accept.'


if that does not work, contact Apple:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

or:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

1 reply
Question marked as Top-ranking reply

Mar 29, 2021 10:43 AM in response to Fundra16

"Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC. --> https://support.apple.com/HT207594

"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."


For some people "Done" does not show, in which case a person found this solution worked for them: https://communities.apple.com/de/thread/250533579 = 'Click on the same option you currently have, then click accept. Then go back to the selection window and select the downgrade you wish and click accept.'


if that does not work, contact Apple:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

or:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Can’t press Done when I downgraded my iCloud storage

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