Ring when phone is locked

How or where do I change it so phone will ring when locked? I have a new IPhone 11

iPhone 11, iOS 14

Posted on Mar 27, 2021 7:25 AM

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Posted on Apr 7, 2021 2:45 PM

I checked all the settings I read about to check as a possible source of the problem, and did not have:

  • Do Not Disturb enabled
  • The mute side button on
  • Notifications not set up properly
  • Silence Unknown Callers enabled


After a trip to the Genius Bar, it was fixed by going to Settings>Accessibility>Face ID & Attention and disabling Attention Aware Features. I don't know if I ever enabled that myself or it was enabled in a previous IOS update. I think this is a bug because that is not the expected behavior of this feature.

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Apr 7, 2021 2:45 PM in response to patrica209

I checked all the settings I read about to check as a possible source of the problem, and did not have:

  • Do Not Disturb enabled
  • The mute side button on
  • Notifications not set up properly
  • Silence Unknown Callers enabled


After a trip to the Genius Bar, it was fixed by going to Settings>Accessibility>Face ID & Attention and disabling Attention Aware Features. I don't know if I ever enabled that myself or it was enabled in a previous IOS update. I think this is a bug because that is not the expected behavior of this feature.

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Apr 7, 2021 2:49 PM in response to onojane

On a new phone Attention Aware is enabled by default, as most people like the the fact that the phone doesn’t sound loud alerts when they are looking at it. That’s a useful feature if you are in a meeting and have the phone on the table in front of you.

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Ring when phone is locked

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