fordigger Author

Level 1

4 points

Can’t get AOL mail on my iPhone or iPad.

So I went to my mail app this morning and my AOL mail was unable to update because it said I needed to enter a password in settings for the account. Worked fine yesterday, I made no changes since then. Picked up my iPad, same problem so it doesn’t seem to be specific to my iPhone. I went to settings on my phone and there was a password there, I changed it and retried. No luck. Seems as if the mail app doesn’t recognize any existing password. Anyone have any thoughts?

iPhone

Posted on Mar 26, 2021 05:15 AM

Reply

Top-ranking reply

Level 6

18,219 points

Posted on Mar 26, 2021 08:47 AM

AOL has a new(er) security feature. Please this the following article: https://help.aol.com/articles/Create-and-manage-app-password?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAAygtJW4oMtGBV3b-Wu4zzwr-Rc43tyvmnIFuWxO4K3ZhlrOtkAFB3GOoq7y92rjSRvUkvM23EW71opVVaMfAvDusQ3P9Kjlpki6cGXN4KPidhnxhmwIDoqajklr3pWdEBI7nBQ-2H-GxRI6Os9pArV1sfbJoNQ1PtRxPFHpEHRI

View in context

Similar questions

1 reply

Top-ranking reply

Level 6

18,219 points

Mar 26, 2021 08:47 AM in response to fordigger

AOL has a new(er) security feature. Please this the following article: https://help.aol.com/articles/Create-and-manage-app-password?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAAygtJW4oMtGBV3b-Wu4zzwr-Rc43tyvmnIFuWxO4K3ZhlrOtkAFB3GOoq7y92rjSRvUkvM23EW71opVVaMfAvDusQ3P9Kjlpki6cGXN4KPidhnxhmwIDoqajklr3pWdEBI7nBQ-2H-GxRI6Os9pArV1sfbJoNQ1PtRxPFHpEHRI

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t get AOL mail on my iPhone or iPad.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up