You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple watch does not record heartrate

more often than not, watch does not read or record any heart rate measurements. The problem is erratic, NOT a fit issue, have recalibrated, reset phone and watch, all to no avail. No, i do not have power saving mode of any kind enabled...this question has been asked and no answers. Just gets dropped. Feedback sent to apple but still nada. What is the point of watch for fitness w/o heart rate?!

Apple Watch SE, watchOS 7

Posted on Mar 25, 2021 7:45 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2021 10:30 AM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Mar 25, 2021 10:30 AM in response to emerjensea

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Apple watch does not record heartrate

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.