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jiri193 Author

Level 1

5 points

My NEW Macbook Air M1 is randomly shutting down (3 times a day).

Does anybody have same problem? Does anybody knows the solution?

Thanks

Jirka 🤟

Posted on Mar 25, 2021 5:22 AM

Top-ranking reply

kaz-k

Level 9

50,232 points

Posted on Mar 25, 2021 6:30 AM

Hi,

Try to run Apple Diagnostics if it reports hardware issue.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find local opened Apple Authorized Service Provider to be examined your MacBook Air.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector

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My NEW Macbook Air M1 is randomly shutting down (3 times a day).

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