You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My computer says there are no updates available, but my system is 10.13. I just bought WP 365, which needs a 10.14 before it will let me download my purchase. How do I get the 10.14 update?
MacBook Pro 15″, macOS 10.13
TeacherMOM5 wrote:
So, basically, Microsoft sold me software that isn't compatible with my computer? What a rip!
What year/model is your computer? Microsoft does not know what computer operating system you are running. It sounds like you bought it before checking its compatibility. Check if Mojave is compatible with your computer: https://support.apple.com/kb/SP777?locale=en_US
TeacherMOM5 wrote:
So, basically, Microsoft sold me software that isn't compatible with my computer? What a rip!
What year/model is your computer? Microsoft does not know what computer operating system you are running. It sounds like you bought it before checking its compatibility. Check if Mojave is compatible with your computer: https://support.apple.com/kb/SP777?locale=en_US
It says I'm good if:
I have 8GB memory and an OS 10.13.6; storage good.
But... my computer is a 2011 with a new HD.
Suggestions? Thanks
Back up your data, check your applications for compatibility, and if your MacBook Pro is a 2012 or newer model, click on Mojave, Catalina, or Big Sur. If not, it's too old.
(193894)
So, basically, Microsoft sold me software that isn't compatible with my computer? What a rip!
My MacBook Pro won't update past 10.13, which prevents me from using WP 365. How do I update?
