Face id
I am using iphone xs max
my face id is not working after water splash
when i reset my faceid ut show me msg kike
move iphone closer,highet etc etc ... what can i do ?
iPhone XS Max, iOS 14
User profile for user:
i_rina
User level:
Community Specialist
Hello choudhary16,
We're glad you thought to ask Apple Support Communities about the issue you're having with setting up Face ID again after some water splashed on your iPhone. We see you recently reviewed the guide "If Face ID isn't working on your iPhone or iPad Pro". See if the steps in the following guide helps: If Face ID isn't working on your iPhone or iPad Pro
The current software version is iOS 14.4.1. To see what you have installed, tap Settings > General > About. If an update is needed, be sure to back up your iPhone first:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Update apps or use automatic downloads
When setting up Face ID, be sure the Ring/Silent switch is in the Ring position. If you're already updated, and followed all steps in that guide, check to make sure there are no restrictions in place. To find out tap Settings > Screen Time > Content & Privacy Restrictions. If this is turned on, temporarily turn them off, then Restart your iPhone
If you're still not able to set up Face ID, let us know if any alerts appear at this point. If so, what exactly does it say? Also, make sure you're able to take a selfie (front camera) in Portrait mode, as seen here: Use Portrait mode on your iPhone
Keep us posted on the results.