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Issues with Apple ID

Hello! When I first logged into my brand new iPad Air the system wanted my step dads Apple ID password.. he has nothing to do with my apple account or any of my devices.. I also can’t seem to get all my apps on to this IPad from a back up.. can you help?

iPad Air, iPadOS 14

Posted on Mar 6, 2021 4:19 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2021 8:41 AM

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        



3 replies
Question marked as Top-ranking reply

Mar 6, 2021 8:41 AM in response to buckeyefan93

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        



Issues with Apple ID

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