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cannot get extensions to work on Catalina

cannot tick to add download on extensions.....

Posted on Feb 26, 2021 4:11 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2021 7:11 AM

A browsers extension—which browser?


What exact Mac?

What exact macOS?


dbdonc wrote:
1. Hi,
All browser extensions
2. iMac 27, intel i5, mem 32gb, amd radion, startup 512 ssd
3. Mac OS Catalina.
4. New issue downloading Honey cancelled it by hitting the - in the extensions box



All browser extensions Safari only...(?) Other browsers as well...(?)

iMac 27, what year... (?)

Catalina 10.15.7... (?)



 —Try a SafeBoot https://support.apple.com/en-us/HT201262


  Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc. 


   Login and test. Reboot  as normal and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a  reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode. 


 

—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443


  This will tell you if it a universal issue or isolated to your user/admin account. 



 


3 replies
Question marked as Top-ranking reply

Feb 26, 2021 7:11 AM in response to dbdonc

A browsers extension—which browser?


What exact Mac?

What exact macOS?


dbdonc wrote:
1. Hi,
All browser extensions
2. iMac 27, intel i5, mem 32gb, amd radion, startup 512 ssd
3. Mac OS Catalina.
4. New issue downloading Honey cancelled it by hitting the - in the extensions box



All browser extensions Safari only...(?) Other browsers as well...(?)

iMac 27, what year... (?)

Catalina 10.15.7... (?)



 —Try a SafeBoot https://support.apple.com/en-us/HT201262


  Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc. 


   Login and test. Reboot  as normal and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a  reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode. 


 

—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443


  This will tell you if it a universal issue or isolated to your user/admin account. 



 


Feb 26, 2021 6:03 AM in response to dbdonc

dbdonc wrote:

cannot tick to add download on extensions.....


You will have to paint a bigger picture...


What extensions?


A browsers extension—which browser?


What exact Mac?

What exact macOS?

Old issue, new issue, what changed, what precipitated the issue?




“Always the beautiful answer you ask a more beautiful question.” —EE Cummings

cannot get extensions to work on Catalina

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