My iPhone 12 won’t power down. I can’t open anything

My iPhone 12 won’t power down. I can’t open anything

iPhone 12, iOS 14

Posted on Feb 24, 2021 07:35 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2021 07:35 AM

First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


And

https://support.apple.com/en-us/HT203899


1 reply
Question marked as Top-ranking reply

Feb 24, 2021 07:35 AM in response to Kathnetz

First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


And

https://support.apple.com/en-us/HT203899


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 12 won’t power down. I can’t open anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.