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iCloud is deleting most of my contacts everyday

Hi - For some reason, iCloud is deleting most (not all) of my contacts around 4pm EST everyday. This has been happening for the past 3 days. To fix this issue, everyday I need to go to www.iCloud.com and click on “restore contacts”. However, I do not want to constantly have to restore my contacts - what could be causing iCloud to delete most of my contacts everyday? How do I fix this permanently?

iPhone XR, 14

Posted on Feb 21, 2021 3:47 PM

Reply
9 replies

Feb 27, 2021 9:08 AM in response to Mikey1980




First update your iPhone https://support.apple.com/en-in/HT204204

Take a back up of your precious data https://support.apple.com/en-us/HT203977

Then restore the iPhone to factory settings https://support.apple.com/en-in/HT201252


Once again set up new iPhone https://support.apple.com/en-in/HT202033

And then sign in with same Apple ID and password to set up iCloud https://support.apple.com/en-in/HT208681

Turn on iCloud features https://support.apple.com/en-us/HT207689


if all iCloud features are always turned as on and after that you erase the iPhone , the data is always saved on the iCloud server it will sync when phone is set up .

But the wiser way is take back up of the data as it should not be lost .

Feb 28, 2021 11:29 AM in response to tygb

Ok, I'll bite. These are the steps I'm following.


  1. Signed out of iCloud
  2. Rebooted phone
  3. Restored phone to factory settings
  4. Once to Home Screen I head to settings where I log into iCloud


Now I'll wait and see. I just restored the contacts before I wiped the phone so everything is looking good right now.


Wish me luck!

iCloud is deleting most of my contacts everyday

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