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Apple tv asks for me to add a new payment method and even after I add a new payment it asks again for a new payment method. Cannot get past this step. Thanks for any help.

Apple tv keeps asking me to add a new payment method even after I have added one. I cannot get past this step to watch any movies. Thanks for any help.

Posted on Feb 21, 2021 2:43 PM

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Question marked as Top-ranking reply

Posted on Feb 22, 2021 5:03 AM

It may be that the entered payment method isn’t valid for subscriptions. Subscriptions require a payment method that can be charged periodically and automatically without repetitive user assistance every renewal time.

If none of your payment methods are accepted, then consider using account balance as payment method. Add the amount of (at least) one billing cycle to be able to start a subscription.


Change, add, or remove Apple ID payment methods - Apple Support

Add money to your Apple ID balance - Apple Support

Check your Apple ID balance - Apple Support

What you can buy with your Apple ID balance - Apple Support

Payment methods that you can use with your Apple ID - Apple Support

Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 22, 2021 5:03 AM in response to 162h

It may be that the entered payment method isn’t valid for subscriptions. Subscriptions require a payment method that can be charged periodically and automatically without repetitive user assistance every renewal time.

If none of your payment methods are accepted, then consider using account balance as payment method. Add the amount of (at least) one billing cycle to be able to start a subscription.


Change, add, or remove Apple ID payment methods - Apple Support

Add money to your Apple ID balance - Apple Support

Check your Apple ID balance - Apple Support

What you can buy with your Apple ID balance - Apple Support

Payment methods that you can use with your Apple ID - Apple Support

Contact Apple for support and service - Apple Support

Apple tv asks for me to add a new payment method and even after I add a new payment it asks again for a new payment method. Cannot get past this step. Thanks for any help.

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