Bought brand new-got refurbished one

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Level 1

8 points

Bought brand new-got refurbished one

Hi

I just bought a brand new Iphone 8 Plus on 2017 when it was launched, from Sharaf DG, Dubai, UAE .

Recently I came to know about the alphabet in serial number which indicates the source of the device. When I checked mine I was shocked to see 'F' in my serial number which means Refurbished.

Actually I went for a brand new piece for which I was cheated by giving me a refurbished one which I can get far more cheaper than brand new.

Now even if I sale this one no one will buy for reasonable price.

Is there any way to solve my issue?

iPhone 8 Plus, iOS 14

Posted on Feb 19, 2021 8:04 AM

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Answer 1

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,400 points

Feb 19, 2021 8:20 AM in response to sonuz5878

Actually, the serial number with an “F” does not indicate that it is refurbished.

If the Model number starts with “F” it indicates it is a refurbished model.

So, what is the model number at: Settings - General - About - Model = ???

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Answer 2

sonuz5878 Author

Level 1

8 points

Feb 19, 2021 8:11 AM in response to stedman1

Sir

They are authorized service provider of apple in UAE having a large network of showrooms allover UAE. Thats why I opted their showroom for my purchase.

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Answer 3

Feb 19, 2021 8:07 AM in response to sonuz5878

Then it would appear you purchased from an unauthorized dealer. After 4 years of ownership, your chances of acting on the issue are slim to none.

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Bought brand new-got refurbished one

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