You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime not working

My FaceTime is not activating and i don’t know what to do

Posted on Feb 17, 2021 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 5:40 AM

Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have a SMS plan enabled at least for One SMS


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS.



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


1 reply
Question marked as Top-ranking reply

Feb 17, 2021 5:40 AM in response to Khalil_H

Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have a SMS plan enabled at least for One SMS


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS.



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


FaceTime not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.