Yesterday, in the middle of a Zoom conference, my sound stopped working.
I looked at my sound setting and see iMac Speakers and External Headphones, but no Internal Speakers. I changed the setting to External Headphones and plugged headphones into the computer, but still cannot hear the sound. How can I get the sound to work on my computer?
I am running OS Big Sur (11.2.1) on iMac (Retina 5K, 27-inch, 2020)
iMac 27″, OS X 10.10
I hate to ask the next question. Have you rebooted or logged out?
What have you tried to make sounds with? play a song or something else. I've noticed a couple of time that YouTube is suddenly instantly completing videos and I get no sound when that happens, A reboot or logout seems to solve the issue.
Paul
ozone, can you provide a screen capture of your sound preference pane? Your iMac speakers are the internal speakers. At the bottom of the sound preference pane there is a output volume slider and a mute check, I'm assuming that your have adjusted both? Try checking and unchecking the mute checkbox.
Also what are the audio settings in zoom at the moment?
I hope this helps.
Paul
Hi Paul, thank you for your suggestion.
I had tried doing a restart before and nothing changed.
However, I just did it again and after the restart, also ran first aid on disk utility and along with CleanMyMac. I not sure which made the difference this time, but it's now working.
sound settings on Zoom are same as computer
The sound is now working.
Thank you
You are welcome.
cannot hear sound on Mac
