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Guldanaabd Author

Level 1

4 points

I updated iOS on iphone 7 and my photos were deleted. Can I restore my photos and videos?

I updated iOS on iphone 7 from 13.4.1 to 14.4 and my photos were deleted. Can I restore my photos and videos?

Posted on Feb 12, 2021 9:00 PM

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Top-ranking reply

Level 10

197,369 points

Posted on Feb 12, 2021 9:25 PM

Guldanaabd Said:

"I updated iOS on iphone 7 and my photos were deleted. Can I restore my photos and videos?"

-------

What to Consider:

A. Was iCloud Photos Set Up?:

If your iPhone did not have Photos enabled with iCloud, then they would be gone. That's just the way it is :(
Go Here: Set up and use iCloud Photos - Apple Support

B. Any Backup of your iPhone?:

If you backed up your iPhone, then restore them from that
Go Here: How to restore from iCloud Backup

C. Log into iCloud:

See if they reside in iCloud.
Go Here: https://www.icloud.com

D. Where Else to Look:

See if you have these on a different device (i.e. flash drive or another phone)

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1 reply

Top-ranking reply

Level 10

197,369 points

Feb 12, 2021 9:25 PM in response to Guldanaabd

Guldanaabd Said:

"I updated iOS on iphone 7 and my photos were deleted. Can I restore my photos and videos?"

-------

What to Consider:

A. Was iCloud Photos Set Up?:

If your iPhone did not have Photos enabled with iCloud, then they would be gone. That's just the way it is :(
Go Here: Set up and use iCloud Photos - Apple Support

B. Any Backup of your iPhone?:

If you backed up your iPhone, then restore them from that
Go Here: How to restore from iCloud Backup

C. Log into iCloud:

See if they reside in iCloud.
Go Here: https://www.icloud.com

D. Where Else to Look:

See if you have these on a different device (i.e. flash drive or another phone)

Reply

I updated iOS on iphone 7 and my photos were deleted. Can I restore my photos and videos?

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