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My iPad is running iOS 12.5.1 and my bank requires an update to my iPad to 13.0 or better to run my bank app. My iPad is on automatic updates and says there is no update available. I know there is an ios14 for iPad. Why can I not update my iPad?

My iPad is running iOS 12.5.1 and my bank requires an update to my iPad to 13.0 or better to run the app. My iPad is set for automatic updates and says my iPad is up to date! Why won’t my iPad update? What the **** is going on?

iPad Air, 12

Posted on Feb 12, 2021 12:45 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2021 2:03 AM

A first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.1. With iOS 12.5.1 installed, you must have one of these three models.


Not sure which iPad you have? Identify your iPad model.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to received “point” security updates. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

2 replies
Question marked as Top-ranking reply

Feb 12, 2021 2:03 AM in response to kurtdugas

A first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.1. With iOS 12.5.1 installed, you must have one of these three models.


Not sure which iPad you have? Identify your iPad model.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to received “point” security updates. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

Feb 12, 2021 12:51 AM in response to kurtdugas

Hi kurtdugas,


Only certain devices can be upgraded to iOS 14. You must have one of these devices:


  • iPad Pro 12.9-inch (4th generation)
  • iPad Pro 11-inch (2nd generation)
  • iPad Pro 12.9-inch (3rd generation)
  • iPad Pro 11-inch (1st generation)
  • iPad Pro 12.9-inch (2nd generation)
  • iPad Pro 12.9-inch (1st generation)
  • iPad Pro 10.5-inch
  • iPad Pro 9.7-inch
  • iPad (8th generation)
  • iPad (7th generation)
  • iPad (6th generation)
  • iPad (5th generation)
  • iPad mini (5th generation)
  • iPad mini 4
  • iPad Air (4th generation)
  • iPad Air (3rd generation)
  • iPad Air 2


Cheers,


Jack

My iPad is running iOS 12.5.1 and my bank requires an update to my iPad to 13.0 or better to run my bank app. My iPad is on automatic updates and says there is no update available. I know there is an ios14 for iPad. Why can I not update my iPad?

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